Frequently Asked Questions

a quick guide to the most common queries

General Questions

What are The Potting Shed opening times?

We are open by appointment so please ensure you book ahead of your arrival.

Appointments are available between these hours:

Monday to Friday 9 am – 8 pm
Saturday 9 am to 5 pm

How do I book in?

Very easy, there are many ways to make your appointment.

Call us on 01985 800293. If there is no answer, we are probably in a treatment so please leave a voicemail and we will get back to you.

You can use the form on our website here.

You can always drop us an email at:

Or message us through Facebook or Instagram.

How to find us?
Our Address

The Potting Shed
Kingston Lane
Bradley Park
Maiden Bradley
BA12 7HL

Our Location

We are in the village of Maiden Bradley which is situated on the B3092 between Stourton and Frome.

The Potting Shed is located within the walls of Bradley House gardens on Kingston Lane. We have a small private parking area for our clients.

Directions from the A303

From the A303, exit at the Stourhead junction then follow the B3092 towards Frome. As you enter Maiden Bradley, Kingston Lane is the first turning on the right by the church (signposted Kingston Deverill). The wooden gate to our private car park is approximately 50 meters down on the right after you turn into Kingston Lane.

Directions from Frome

From the A361 Frome bypass, at the Blatchbridge roundabout, exit towards Maiden Bradley on the B3092. When you arrive in Maiden Bradley continue straight through the village on the main road, past the Somerset Arms then turn left into Kingston Lane by the church (signposted Kingston Deverill). The wooden gate to our private car park is approximately 50 meters down on the right after you turn into Kingston Lane.

Where do I park?

The Potting Shed has its own free car park. To find it, just drive through the entrance, you will see our small parking area just before the electric gates. Please then walk through the wooden electric gates and The Potting Shed is the building in front of you, on the left.

What is your cancellation policy?
We ask if you could give us 48 hours notice for cancellations. Less than this and a 50% charge will be taken.
How do I cancel or change my appointment?
You can call us on 01985 800293,

or email at

Which payment methods do you accept?

We accept both cash, card payments, Apple Pay, bank transfer and cheque.

When should I arrive for my appointment?
We ask that you arrive 10 minutes before your appointment so a quick health questionnaire can be filled out and we would hate for this to run into your treatment time!
What is patch testing?
For tinting and lash lifting, a patch test needs to be carried out at least 24 hours prior to treatment. Even if you have had tinting elsewhere, this will still need to be carried out by us.
Can I bring children?
Small people are very welcome, but we do ask that for relaxing treatments, you do come on your own so you can have some quiet time.
Do you accept corporate bookings and parties?
The Potting Shed can be booked exclusively by negotiation, so please contact us.
How long is my gift voucher valid for?
Gift vouchers are valid for 12 months from when they are bought. Christmas vouchers are dated 24th December, regardless of when they are purchased, and are then valid for 12 months. The expiry date should be stated on your gift voucher, but any questions, please contact us.
What are contraindications for treatment?
A contraindication is something that prevents or restricts treatments.

Total contraindications like bacterial infections, viral infections, or fungal infections, mean that no treatment can be carried out.

Medical contraindications mean that you will need to get permission from your doctor before booking, and you will need to bring a health professional note with you to your treatment. These include things like recent surgery, cancer, heart conditions, pretty much anything that you are currently being treated for.

A local contraindication is when a treatment is prevented from being carried out over a particular area. This includes things like bruises, broken skin, sunburn, skin tags, skin conditions etc. Pedicures can still be carried out with toe nail fungus, but please make us aware of this before-hand.

Please do get in contact with us if you’d like to talk about whether or not you have a contraindication for treatment. Everything is kept strictly confidential.

I’m pregnant. Can I book in for any of your treatments?
Yes, our bespoke pregnancy massage, facials, reflexology and beauty treatments, including nails, are all pregnancy safe. We do ask for you to be at least 12 weeks pregnant, and please let us know on booking as some treatments need to be tailored specifically.

Hair Removal

How long does my hair need to be?
Approximately 1 cm long. For most people this is usually 2 weeks post shaving, or 4 weeks post hair removal from the root.
Should I trim?
If you have longer hair, it can be very helpful to give it all a little trim before you come to your appointment for intimate waxing.

Hair removal is often much less uncomfortable when the hair is the correct length.

Just be very careful not to go overboard! If you trim it too short, the hair cannot be waxed.

Can I keep my knickers on?

If you are having standard or high bikini line, you can leave them on, or we can give you some disposable pants to protect yours from wax and the pre and post wax products.

If you are having a Brazilian or Hollywood wax, you will need to take your knickers off. You can wear disposable pants here if you are particularly worried, but it’s much easier without.

We can also use a towel to cover any parts that aren’t being worked on, if you are feeling particularly worried, but remember we wax bikini lines all day everyday, so it’s nothing to be nervous about.

What’s the difference between all the bikini line wax treatments?
Standard bikini line removes any hair that’s outside your knicker line, two finger widths (think standard briefs here, not tiny thong!).

High bikini line comes in a centimetre, or two finger widths, within the knicker line.

Brazilian is complete removal of hair on the labia and anus, and leaves a small strip of hair on the mons pubis.

Hollywood is full removal of the pubic hair, so includes mons pubis, labia, and anus.

How do I prevent ingrown hairs?
Some people seem to be more susceptible to ingrown hairs, but there are several things you can do which can help reduce the risk of getting them. This includes exfoliating three days prior to waxing and then three days post waxing, and once-twice a week thereafter. We have a lovely body scrub from Evolve Beauty that will help with this and is available to purchase. Another alternative is to body brush daily (always upwards towards the heart) or to use exfoliating mitts.
What should I do before my hair removal treatment?
  • Make sure you have been exfoliating in the lead up to the treatment. This helps to release ingrown hairs.
  • If you have drier skin, you may want to moisturise a few times the week before your treatment too, especially the knees!
  • Make sure to stay out of the sun for a day or so beforehand. Sunburn is a contraindication to treatment.
  • Avoid fake tanning, as this will come off with the wax.
What should I do after my hair removal treatment?

For 48 hours post treatment:

  • Do not use sunbeds or go sunbathing. If being in the sun is unavoidable, make sure to apply a broad spectrum sun block every few hours.
  • Avoid heat – saunas, hot baths, etc.
  • No swimming pools!
  • It’s best not to get hot and sweaty so avoid working out (hallelujah).
  • Wear loose clothing, rather than any tight, synthetic materials, ie. leggings. This can encourage ingrown hairs, and also may be irritating.
  • Avoid applying products and makeup for at least 24 hours.
  • After 48 hours, start exfoliating, gently, and moisturising again.

Book your next hair removal treatment 4-6 weeks later.

What’s the difference between strip wax and hot wax?

Strip (or warm) wax is the wax applied with a spatula, then a strip is smoothed over and pulled off.

Hot wax, on the other hand, sets hard. Once hard, the wax is pulled off. No strips are used. It grips the hair, but not the skin so can be more comfortable than strip wax. Hot wax is perfect for smaller and more sensitive areas, like the face.


Are all your products vegan and cruelty free?
Yes! We have spent a long time finding vegan and cruelty free products for treatments.
Are all your products natural?
They are as natural as we can get them! Things like waxing and gel nails, aren’t particularly natural, due to the nature of the treatment, but they are still vegan and cruelty free.

Our skin care and body products are all natural and organic as well as being eco friendly as much as possible.

You can find out more about our products here.

Do you sell any of the products you use?
Yes we do. We sell our Evolve Beauty skin care and body ranges.

If you have not found the answer to your query here, please do get in touch via the email form at the bottom of the page, or using email, phone, Facebook or Instagram.  Please also see our full terms and conditions.

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The Potting Shed
Bradley Park
Kingston Lane
Maiden Bradley
BA12 7HL

Vegan beauty salon near Frome offering massage, holistics, facials, body treatments, waxing, threading, manicures, pedicures, pregnancy beauty treatments and men's treatments.